Discussions
NO LOGRO ENCONTRAR LOS URL DE LOS AVATARES PARA COMPARTIRLOS
EN LA PLATAFORMA ANTERIOR EXISTIA LA POSIBILIDAD DE SHARE. NO ENCUENTRO LOS URL PARA PODERLOS COMPARTIR EN WEB SIDE
Live Avatar Credits Deducted Immediately on Session Creation (Testing Blocker)
Hi HeyGen Team ,
Not able to upgrade for custom avatar
Whenever I'm trying to upgrade for custom avatar always payment failed pop-up appears and I'm not able to create my custom avatar what to do ?
What languages are currently supported
Calling https://api.liveavatar.com/v1/voices returns only 19 voices, all English. What is the ETA for supporting all the languages that are currently available in Heygen Interactive Avatars?
Avatar is not speaking selected language by user.
Can you provide me please how the INTRO can be spoken in the selected language and not in language of context. Is it a bug or should now the context be written in different languages? Before intro was automatically translated in the selected language before starting a conversation
can i pause the plan or rollover the credits to next month
can i pause the plan or rollover the credits to next month
Credits are not reflecting

Unable to get the Avatar to speak in FULL mode
Hi there, I have been trying for several days now to get the avatar to repeat a test I send over. the avatar connects, greets me, syncs lips during the greeting; but it won't talk after I pass some text. I mirror the TS demo exactly in JS, but some reason it does not work (FYI - I did not manage to get the TS demo working at my end, it reported many install issues with the rollup).
can i control the duration of a session?
I need to manage the time of duration in a session when i call /sessions/start is it possible?
Still Image while Idle
Is there an option to display the avatar as a still image to be used while the avatar is idle?
What are people doing to avoid usage when the avatar needs to be displayed on a page before the user starts the stream.
We use static images, then replace them with the stream once the user clicks play to interact and I am wondering if there is a cleaner option