Discussions

Please provide the WebSocket documentation, similar to the (Beta) implementation in the HeyGen API, so that we can verify our integration.

When I use Custom mode with predefined LiveKit room (LiveKit sandbox) I constantly got error 500. Is it possible to show more understandable error?

Is it possible to integrate LiveAvatar to a custom RAG backend? (The avatar will act as the frontend). If yes could you please specify the steps an relevant backend configurations?

Based on what I saw on the videos from heygen, it is possible. but based on the documentation it is not possible. can we or can we not build full body ai avatars right now? please can someone give me a solid answer?

This is my usecase:

I am being asked to setup a Live Avatar for a client, but they want to know if they will be able to see usage metrics. (i.e. Number of sessions, number of users, length of conversation, topics covered, satisfaction, etc.). Will HeyGen make this information accessible?

Where do I get a valid voice id from. I found one on the Heygen site that said support-interactive-video:true but this doesn't work

I'm getting the following error while trying to start a created session. Successfully created session using livekit config (CUSTOM mode) :

What about non-real person avatars that can't be created through a video recording but only through a picture? Are they going to be supported or simply abandoned as use case?

If I just use the avatar visual and have my own audio, do I have to pay for every minute the session is on? Imagine the user stays silent for 1 minute - do I have to pay for that minute where I'm not feeding any audio?