Discussions
Requested device not found
3 hours ago by Mark Stapleton
Hi,
We're currently trying to migrate to LiveAvatar, and we're hitting an error when we start the session. We're getting this response from the start call:
{
"code": 1000,
"data": {
"session_id": "02d3a7dd-3120-4437-93d9-7ef14251c509",
"livekit_url": "wss://heygen-feapbkvq.livekit.cloud",
"livekit_client_token": "REDACTED",
"livekit_agent_token": null,
"max_session_duration": 60,
"ws_url": null
},
"message": "Session created successfully"
}
And then just after it reports the stream is ready, we get the following error out on the console:
Session start failed: NotFoundError: Requested device not found
We then get an event saying the stream quality is UNKNOWN and then we're disconnected from the room.
Does anyone know what's going on here?