Discussions

I am embedding the LiveAvatar using the provided iframe code. I need to get the session duration and the transcript for the session afterward. Using the LIveAvatar API, I can gather the session history and their associated transcript afterward. However, I cannot identity the sessionid for a specific embedded session.

Is there a way to obtain the sessionid for the embedded LiveAvatar session (using javascript or other methods)?

Ideally, if we can pass an additional user-defined parameter (such as user_ref) to the iframe code so that it will be shown in the session details, that would be great!