Discussions

Ask a Question
Back to all

Quick Session doesn't start and is stuck in "Connecting"

After I selected a public avatar and context, and created my own session, it is unable to start the session and is instead stuck in "connecting". :/ can you help please?

curl --request POST \
     --url https://api.liveavatar.com/v1/sessions/start \
     --header 'accept: application/json' \
     --header 'authorization: Bearer ***'
{"code":1000,"data":{"session_id":"9cf76a50-4e9a-4db7-a197-d534d57a5a2c","livekit_url":"wss://heygen-feapbkvq.livekit.cloud","livekit_client_token":"***","livekit_agent_token":null,"max_session_duration":1200,"ws_url":null},"message":"Session created successfully"}%        

when I try to access the link

https://meet.livekit.io/custom?liveKitUrl=[wss://heygen-feapbkvq.livekit.cloud]&token=[****]

it takes me to the right page but it gets stuck in "connecting" forever.